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General Terms

Because of high oil price, changing exchange rate between US dollar and Chinese Yuan and rising land tour service costs, all the Quotation on the website are for your reference and may be subject to change without further notice. An accurate quotation will be provided and confirmed at the time of booking.

The Quotation include:

1. Hotel accommodations with daily Western / American Buffet breakfast. The hotel accommodation is based on two persons sharing one twin room with private facilities.
2. Chinese lunches or dinners with multi-soft drinks specified on the itinerary.
3. Special Meal Arrangement or entertainment mentioned on the schedule
4. Tour escort services provided by English-speaking guides in each sightseeing cities.
5. Air-conditioned coach or private van served along the trip.
6. The economy-class airfare of the domestic flight or soft sleeper/seat train charge between cities in the itinerary.
7. Entrance fee for all of the sightseeing spots listed on the itinerary.
8. Escorted Trip Leader for Small Group Tours.
9. The government tax and the city construction fee inside China within the tour where applicable.
10. China Insurance.

The Quotation exclude:

1. International airfare
2. Single Supplement
3. Domestic airport construction fee CNY50 / Per Person (USD6 / Per Person) for every airport and the international departure (including departure to Hong Kong and Macao) tax CNY90/Per Person (USD12 /Per Person).
4. Tips and Personal Expenses

Deposit and final payments

We accept Major Credit Card, Personal Check and Bank Wiring transfer to make the reservation. Your payment is not deemed made until China Connection Tours receives it.

A non-refundable deposit of USD 100 per tour and person is required for us to reserve space for you once you have made the reservation. Certain tours may have a higher deposit.

Final payment is generally due 30 days prior to commencement of services by Credit Card or wiring through the bank and 60 days prior to commencement of services by Personal Check. If we do not receive final payment by these dates, we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing.

The reservation deposit charge per person is included in your total quotation. We will deduct the reservation deposit charge from the total quotation when you pay off the balance amount. The transfer charge is on your own.

The receipt of your deposit and/or final payment will indicate that you and your travel agent (when applicable) have read the Terms and Conditions of China Connection Tours.com, and that you (and your agent) have accepted them.

Cancellations

If cancellation is received by China Connection Tours more than 30 calendar days prior to the commencement of services (or 50 calendar days for certain tours), the total price you already paid will be refunded without any penalty and surcharge except the non-refundable deposit.

If a customer cancels his trip, China Connection Tours must be notified by Email or fax. We calculate your refund on the day we receive the written cancellation by Beijing time. All refunds to the customer will be processed within 30 calendar days of receipt of the cancellation notice.

The following cancellation fees apply to the paid travel and tour reservations:

Timing of a cancellation Cancellation fees
30-16 days prior to commencement of services 20% of the total price
15-8 days prior to commencement of services 30% of the total price
7-1 days prior to commencement of services 50% of the tour fare
On departure day or later 100% of the total price

If flight changes, including flight cancellations, are requested, revision fees and airline cancellation charges will apply. If an international-air-inclusive tour is cancelled after air tickets have been issued, the cancellation fee and penalty of the international air ticket will be subject to the airline’s own policies and rules. China Connection Tours doesn’t charge any fees or impose any penalty for such international air ticket cancellation. After it receives the refund from the airline, China Connection Tours will give the money back to the customer.

Higher cancellation fees may apply for certain customized tours. The amount of cancellation fee will be specified when a booking is made.

Cancellation charges also apply to additional services, including accommodations and optional excursions, reserved prior to and after the tour.

China Connection Tours reserves the right to cancel or reschedule any tour departure. If a cancellation is made prior to the departure of a tour, the only responsibility of China Connection Tours will be to refund to the passenger the amount we have received for the tour reservation. We will try to re-book the same tour, or a similar tour, with a different departure date. If China Connection Tours has confirmed flights, we will try to confirm air seats for the selected new dates, subject to availability.

China Connection Tours will not assume responsibility for any additional costs or any fees related to the issuance and/or cancellation of air tickets or other travel arrangements not made through China Connection Tours.

Revision fees

A fee of US Dollar 30 per request will be charged for any alteration or revision made to a reservation. Penalties due to changing flights may also apply. A change of a traveler‘s name, a travel date or a tour itinerary within 30 calendar days of commencement of services (50 calendar days for certain tours) will be treated as a cancellation. Standard cancellation fees will apply.

Participation and group size

For the benefit of everyone on your vacation, China Connection Tours has the right to accept or reject any person as a tour participant and to remove from the tour any participant whose conduct is deemed incompatible with the interests of the other participants.

All of our tours are either pre-formed group tour or private tour. You will be served by private English-speaking tour guides and private air-conditioned vehicles along the trip. A change of the group size will be considered an alternation to the original tour and a price change will likely occur.

Travellers who need special assistance

You must report any disability requiring special attention to China Connection Tours at the time of the reservation. China Connection Tours will make reasonable attempts to accommodate the special needs of disabled travelers, but it is not responsible in the event that it is unable to do so, nor is it its responsibility for any denial of services by such service providers as airlines, hotels, restaurants and attraction sites.

Price Guarantee

All tour prices are in US dollar, per person basis and based on twin-bed room.  Single room supplement and triple room price reduction are listed where applicable and available.

All the tour prices are subject to change before a reservation is made.  Once China Connection Tours has received a deposit for a tour, the land tour price will be guaranteed, and any subsequent land tour cost increases will be at our expense, not including unexpected surcharges by airlines and hotels and any government tax increases.

The price of an international-air-inclusive tour is guaranteed after China Connection Tours receive the full payment.

Visas and Passports

Travelers are responsible for obtaining Chinese tourist visa and other required entry documents for travel to China.  China Connection Tours will provide visa application information to assist the travelers to obtain Chinese tourist visa.

Travelers should meet all health and physical condition requirements and provide any documents required by China government’s laws, regulations, orders and/or rules.

Travelers travelling internationally are required to have a passport with at least one blank visa page and valid for at least six months beyond the conclusion of a trip to China.

Upon request, China Connection Tours can send a traveler an official invitation letter Free of Charge to assist him to get Chinese tourist visa. The invitation letter will only be available after China Connection Tours receive the reservation deposit.

Accommodations

The accommodations listed will be used on most departures; however, if a change becomes necessary for any reason, the accommodations substituted will be equivalent in standard to those shown. Every effort is made to reserve only twin-bedded rooms. It may occasionally happen that an accommodation provides some double-bedded rooms instead. These rooms will be allocated to couples.

For persons requiring a single room, the Single Supplemental cost is applied. Right is reserved to substitute hotels for those specified in the itinerary whenever necessary.

Please note that accommodation check-in times vary throughout China.

Baggage allowance

Free airline baggage allowance for the international flight is 2 pieces per person with combined maximum linear dimensions of 107", for the domestic flight within China is 1 bag with no more than 44 Pounds (20KG). We recommend for efficient travel that each passenger travel with only one suitcase and one carry-on bag. Excessive number, size, or weight of luggage may result in your inconvenience and/or surcharge

No responsibility is accepted for loss of or damage to baggage or any of the tour participant's belongings. Baggage Insurance is recommended.

Service inquiries after your tour

If after returning from the tour, you wish to inquire about any tour services provided, please ensure that all correspondence relating to those services is received by China Connection Tours, within 60 days after the tour completion date. This will enable China Connection Tours to make a timely investigation.

Holidays

During local of national holidays, certain facilities such as museums, restaurants, sightseeing and shopping may be limited or not available. Alternatives will be offered whenever possible.

Insurance

We strongly suggest you purchase travel insurance, including trip cancellation, trip interruption, accident, health and baggage. This is for your own protection.

China Connection Tours provides comprehensive Consumer Protection Plan to safeguard and ensure your peace of mind based on the rules and regulations of China National Tourism Administration.

Safety

Please be aware that during your participation in tours operated by China Connection Tours, certain risks and dangers may arise beyond our control including, but not limited to, the hazards of travelling in undeveloped areas; travel by boat, train, automobile, aircraft or other means of transportation; the forces of nature, political unrest and accident or illness in remote regions without means of rapid evacuation or medical facilities. China Connection Tours will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. It is understood that China Connection Tours will use its best efforts to ensure that adequate measures are taken.

Responsibility

China Connection Tours is responsible to you in making arrangements for the tour services offered its website, including transportation, sightseeing, and accommodations.

The carriers, accommodations, and other suppliers providing tour services are independent contractors and are not agents, employees, or servants of, or joint ventures with China Connection Tours or its affiliates. All certificates and other travel documents for tour services issued by China Connection Tours are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied.

If, after tour departure, the services included in the tour cannot be supplied, or there are changes in an itinerary for reasons beyond the control of China Connection Tours, we will arrange for the provision of comparable services. Any resulting additional expense will be payable by travellers and any resulting saving will be refunded by China Connection Tours to tour participants.

China Connection Tours reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary whenever China Connection Tours deems it necessary for the comfort, convenience, or safety of the tour participants, and to cancel a tour at any time.

The tour participant agrees that neither China Connection Tours nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss) or expense occasioned by any act or omission of any supplier providing tour services, or any insurer or insurance administrator of the Travel Protection Plan, or of any other person.

Legal proceedings against China Connection Tours may be instituted only in a court within the Peoples Republic of China, and any claim involved in such proceedings shall be decided in accordance with the laws of the Peoples Republic of China. Any legal proceedings against China Connection Tours must be commenced within 180 days following the date of tour completion. Neither China Connection Tours nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages.

No person, other than an authorised representative of China Connection Tours by a document in writing, is authorised to vary, add, or waive any term or condition in this website, including any term or condition set forth in the preceding provisions.

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